Shipping policy

Last updated: June 2026

Jimbos Hot Sauce currently ships Australia-wide using standard shipping services.

We are not currently offering express shipping.

We offer flat rate shipping Australia-wide.

Shipping costs will be clearly displayed at checkout before payment is completed.

Any applicable promotions, including free shipping offers, will be clearly communicated on our website.

Orders are typically packed and dispatched within 2–5 business days.

During periods of high demand, dispatch times may be slightly longer. If significant delays occur, customers will be notified as soon as possible.

Delivery times vary depending on your location and the shipping carrier.

Once your order has been dispatched, tracking information will be provided where available.

While we take care to dispatch orders promptly, delivery times are outside our control once an order has been handed to the shipping carrier.

If your order appears lost or significantly delayed, please contact us and we will do our best to assist.

Customers are responsible for ensuring that shipping information is accurate at the time of purchase.

Jimbos Hot Sauce is not responsible for orders shipped to an incorrect address provided by the customer.

If you have any questions regarding shipping or your order, please contact us through our Contact Us page.

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